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Our B2B Order Process

At Aneka Karya Glass, we are dedicated to making your sourcing and manufacturing experience as seamless and efficient as possible. Our process is designed for clarity and collaboration, ensuring we meet the unique needs of our B2B partners, from interior designers and retailers to global importers. Here’s how we can work together.

1. Inquiry & Consultation

Begin by contacting our B2B team through our inquiry form, email, or direct contact. To help us provide the most accurate information, please include:

  • Product codes or names from our catalog.
  • Required quantities.
  • Any customization requirements or design files.
  • Your project timeline and shipping destination.

Our dedicated consultant will connect with you to discuss your project in detail and answer any initial questions.

2. Quotation & Proposal

Based on our consultation, we will prepare a comprehensive B2B quotation. This proposal will include:

  • Detailed pricing per unit and for the total volume.
  • A clear scope of work for any custom manufacturing.
  • Estimated production lead times.
  • Available international shipping options and costs.

We believe in full transparency, so there are no hidden fees.

3. Order Confirmation & Production

Once you approve the quotation, we will issue a proforma invoice. To initiate the production phase, we typically require a 50% deposit. As soon as the deposit is confirmed, our master artisans will begin crafting your order with the meticulous care and precision we are known for. We maintain rigorous quality control at every stage of production.

4. Final Payment & Shipment

Upon completion of your order, we will notify you and provide photos for final approval. The remaining balance is then due prior to shipment. Once payment is received, our logistics team will expertly package your products to international export standards and manage the entire shipping process, providing you with all necessary documentation and tracking information.

Your Vision, Our Expertise: The Custom Order Process

Do you have a unique design in mind? Our bespoke manufacturing service is at the core of what we do. We excel at turning your concepts into reality.

Our custom process includes:

  • Design Consultation: We work closely with your team to understand the technical and aesthetic requirements of your design.
  • Prototyping: For larger or more complex projects, we can create a prototype for your approval before full-scale production.
  • Material & Finish Selection: We provide options and guidance on the best materials and finishes to achieve your desired outcome.

Reliable Global Logistics

We have extensive experience exporting to markets across the globe, including the USA, Australia, and Japan. You can be confident that your order will be handled professionally.

  • Export-Standard Packaging: Every item is securely packed using a combination of foam, crates, and reinforced boxing to prevent damage during transit.
  • Flexible Shipping Options: We offer both sea freight (for larger, cost-effective shipments) and air freight (for faster delivery) to meet your timeline and budget.
  • Full Documentation: We handle all necessary export documentation to ensure a smooth customs clearance process.

F A Q

Our MOQs vary depending on the product and complexity. Please contact our team with your specific needs, and we will provide detailed information.

Lead times generally range from 4 to 8 weeks, depending on the size of the order and the intricacy of the craftsmanship. We will provide a more precise timeline in your official quotation.

Yes, we are happy to coordinate with your preferred freight forwarder. We can prepare your order for pickup on an Ex Works (EXW) basis.

Our standard terms are a 50% deposit to begin production and a 50% balance payment upon completion, prior to shipping. We accept international bank transfers.

Ready to Begin Your Order?

Let's discuss how Aneka Karya Glass can become your trusted manufacturing partner.

Aneka Karya Glass

Premier Indonesian manufacturer of handcrafted glass decor. We partner with designers, retailers, and hospitality groups worldwide to create exquisite, bespoke pieces that blend artisanal tradition with contemporary design.

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